圖書館要搞清楚的5件事

Pew Internet 的 Lee Rainie 前天簡報了他們對於人們使用圖書館及對圖書館的期望這項研究的最新發現，他同時講到未來圖書館要解決的5件事。

我把他提到的5件事貼到下面：

1. How its users want to …
   1. Access knowledge
   2. Be delighted and surprised
   3. Retreat from hyper-abundance and connectivity
   4. Participate in new learning experiences
2. How to act as trusted information concierge to patrons any time and anywhere … be a “node” in people’s social networks
3. How to close divides and open community opportunities – especially in addressing “market shortcomings”
4. What its franchise/value proposition is — and how to deliver “commodity” goods and services as cheaply and efficiently as possible

第5點請看下圖，看起來很眼熟，應該有在其他的 Pew Internet 報告中出現過。

圖片來源:slideshare

延伸閱讀：
Pew Research Center’s Internet & American Life Project － The New Library